Privacy notice

We collect and store:

Your name, company name, job title, email address and telephone number when you make an enquiry with us via the website.

When you create an account for and use our webshop, we will collect your name, company name, email address, telephone number and names of authorised users. These details will then be used to process and deliver any orders made via the webshop.

Your name, address, post code, email address, telephone number and any supporting documents you provide if you request the support of the Customer Support team.

Your name, email address and telephone number when you provide consent to receive offers and promotions from us.

In addition to the information you submit, we are gathering your IP address to serve you with geographically-relevant content and personalisation purposes.

We may transfer your personal data for the purposes set out above:

• To organizations of the ASSA ABLOY Group that market, sell and support our solutions in your country when you sign-up for an expert consultation or request information from us
• To third parties who provide services connected to this website or its functions, but only to the extent necessary to provide these services:
  1. IT (Information Technology) providers who host, develop and offer support for this website
  2. Digital Analytics providers who provide us with tools that help us improve your experience on our website
  3. research agencies who support us to gain insight into the performance of our services or research new business opportunities
• When required by law; and/or
• To a buyer or a potential future buyer of our business.

Some recipients are located in countries outside the UK or EU/European Economic Area (EEA). As in some cases these countries have a lower level of protection than that within the UK or EU/EEA, when transferring personal data to countries outside of the UK or EU/EEA we use standard contractual clauses approved by the European Commission or Information Commissioner’s Office to ensure a sufficient level of protection for your personal data.

We take measures to protect all personal data transferred to a third party, or to other countries, in accordance with applicable data protection laws and as stated above.

We store personal data for as long as necessary to fulfil the purpose for which the data has been collected, and in accordance with our internal record retention schedule. This means that we delete your personal data when such data is no longer necessary to process a request or to manage our relationship. Statistics which have been anonymised may be saved for longer.

In relation to the personal data that we hold about you, you have the right to:

• Request a copy of your personal data from our records;
• Ask that we correct or erase your personal data (though this may mean that we cannot process requests or orders, or that your account expires);
• Ask us to stop processing your personal data (for example as regards the use of the data to improve our website), or restrict how we process it (for example if you deem the data to be incorrect);
• Request the personal data used to provide you with information you requested, process an order, or manage your account or our relationship in a machine-readable format, which you are entitled to transfer to another data controller; and
• Withdraw your consent to us processing your data for marketing purposes at any time.

We may not accept a request to erase your personal data where we require it to comply with a legal obligation or in relation to a legal claim.

Requests to exercise your rights should be addressed to privacyuk@assaabloy.com or to our Customer Support Team.

If you have a complaint regarding our processing of your personal data you are entitled to report this to the ICO (Information Commissioner’s Office) at ico.org.uk or to the supervisory authority where you live or work if different, list of which can be found at ec.europa.eu.

We may update this privacy notice from time to time in response to changing legal, regulatory or operational requirements. We will notify you of any such changes (including when they will take effect). Your continued use of the website after any such updates takes effect will constitute acceptance of those changes. If you do not accept any updates to this privacy notice, you should stop using this website.

Version 2.0 October 2023

For information on how ASSA ABLOY processes personal information collected in connection with our social media platforms, please see ASSA ABLOY Privacy Notice – Social Media.